What time will they be here?

Most appointments come with a 4 hour window. This takes into account driving distances, traffic, job types, etc. If you find that it is still difficult to book in a job consider:

  • Technicians can call you before arrival so that you can meet the Technician onsite. Please understand, however, that you must answer your phone as the technician will assume you are not onsite and will therefore continue to their next job.
  • Request a ‘First-up Job’. These appointments are always the first to go so you may have to wait a few days for availability. Please note that a First-up job can not be accommodated for in certain areas where traffic and parking availability is not conducive to the flow of the technicians run.
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